U.S. Visa Portal Account Recovery Guide

If your U.S. visa application account on usvisascheduling.com has been compromised, this comprehensive guide will help you retrieve your account and reset your security questions. Follow these steps to regain access to your profile and continue your visa application process securely.

Pre-requisites

• Get ready with a scan copy of your passport page - with your name and passport number displayed.
• After the verification, your old visa account will be linked to a new email ID. So be ready with the new email ID.

Steps to Recover Your Account:

1. Firstly, visit the U.S. Travel Docs contact page: https://www.ustraveldocs.com/in/en/contact-us#Chat
2. Click on "Live Chat" button. Timings: Mon - Fri 8 AM to 5 PM IST; Sun 9 AM to 6 PM IST
3. Provide your name and email ID when prompted.
4. In the chat section, follow these options:
1. Select: "I want to apply for a new visa"
2. Select: "I want to apply for a nonimmigrant visa (to travel to the U.S. for short term (a few weeks/months/years), with a specific purpose and you will return back to your home country)"
3. Select: "I already started my visa application"
4. Select: "I have issues with my application profile on this website (NOT DS-160)"
5. Select: "I want to reset the security questions"

After following these steps, a customer service representative should be able to assist you with resetting your security questions and regaining access to your account.

Note: Always be cautious when sharing personal information online. Ensure you're on the official U.S. Travel Docs website before proceeding.